Privacy Policy
Last Updated: 17 September 2026
At Sahar Foods (Merchant Industries), we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we use it.
1. Information We Collect
When You Submit an Inquiry
- •Name – To address you properly
- •Phone Number – To contact you regarding your inquiry
- •Email Address – To send quotations and order updates
- •Company Name – To understand your business context
- •Product & Quantity – To provide relevant information
When You Accept an Order
- •IP Address – For security and legal record
- •Browser/User Agent – For security verification
- •Timestamp – To record when terms were accepted
- •Location (Country/City) – Derived from network headers or an IP-location provider
Automatically Collected
- •Page visits, time spent, and a randomly generated browser visitor identifier
- •Referrer source (Google, direct, etc.)
- •Device type and browser information
2. How We Use Your Information
📋 Order Processing
Process inquiries, prepare quotations, and fulfill orders.
📞 Communication
Contact you via phone, email, or WhatsApp regarding your inquiry.
📊 Business Analytics
Understand market demand and improve our services.
⚖️ Legal Compliance
Maintain records as required by law and for dispute resolution.
3. Service Providers
We use hosting, database, and IP-location service providers to operate the website. IP-location lookups may be processed by ipapi.co when hosting-provided location data is unavailable. These providers process data only to deliver their respective services.
4. What We Don't Do
- ✗We do NOT sell or share your data with third parties for marketing.
- ✗We do NOT track your precise GPS location.
- ✗We do NOT send spam emails or marketing messages without consent.
- ✗We do NOT use cookies for advertising or retargeting.
5. Data Retention
- •Inquiry data is retained for 3 years for business reference.
- •Order acceptance records are retained for 7 years as per legal requirements.
- •Page-level analytics records are automatically deleted after 90 days. Analytics IP values are stored as keyed hashes rather than raw IP addresses.
6. Your Rights
- •Request to view your data we hold
- •Request correction of incorrect information
- •Request deletion of your data (subject to legal obligations)
- •Opt out of communication at any time
To exercise these rights, contact us at +91 9510480003.
7. Contact Us
Sahar Foods (Merchant Industries)
Mahuva, Gujarat, India
Phone: +91 9510480003
Legal Compliance
This privacy policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.